I am not buying a car.
I am not selling a car either. But someone named Ron thought I was.
I got a voice mail from Ron on Tuesday evening. Ron wanted to buy a truck. Since I don’t have one to sell, I assumed it was a mistake and I didn’t bother calling the guy back.
As I was driving home my phone rang but I didn’t have my hands free device on so I let it go to voicemail. It was Ron again. I figured he’d realize he had the wrong number soon enough.
On Wednesday I could hear my phone ringing twice while eating dinner. I let it ring. When I was finished eating, there were two messages for me but I recognized the number from the day before. It was Ron. I decided to do the right thing: I called Ron to tell him he had the wrong number. It went to voicemail. I said:
“Hey buddy, my name is Will and you’ve been calling me about a truck. I’m sorry to tell you this but you’ve got the wrong number. Good luck getting that truck.”
End of story, right?
This afternoon I was checking my voicemail. Included in the calls were two messages from Ron. On the first call he was edgy…he really wanted that truck. I figured the next one would be more of the same but I thought I had already resolved it with my call the night before.
I pressed “next message” and heard this:
“Pick up your f*cking phone you piece of sh*t. I’ve been trying to call you. Pick up your f*cking phone.”
Wow! I know he was frustrated, I know he wanted that truck and I know I hadn’t answered but who leaves messages like that? Imagine if I was selling a truck. What kind of negotiating tactic is this? I’ve bought cars and I’ll tell you this for free: calling someone a piece of sh*t will probably cost you some leverage in your negotiations.
I deleted the message. But that’s still not the end of the story. I was angry, the guy told me to pick up my f*cking phone and called me a piece of sh*t. This kind of telephone aggression is not acceptable, even if he is frustrated. Hey, I tried to help the guy.
I don’t know what you would do but I called him back to tell him how many ways he could go f*ck himself. I felt better immediately.